Sentiment Analysis on Marketplace in Indonesia using Support Vector Machine and Naïve Bayes Method
Muhammad Mujahid Dakwah, Asno Azzawagama Firdaus, Furizal Furizal, Rangga Faresta Abstract This research addresses the challenges of marketplace customer feedback, which is an important aspect in today’s era of online transactions. Marketplaces often receive many unsatisfactory comments from their customers through social media platforms. One approach that can be used to address this is sentiment […]